Privacy Policy

This website is operated by packagedby Limited (Company No. 11960021, VAT No. 321073548), registered office: Office 39, Gateshead International Business Centre, Mulgrave Terrace, Gateshead NE8 1AN. We respect your privacy and are committed to protecting the personal data we process when you visit our website or contact us.

1. Information We Collect

We collect information that you voluntarily provide when submitting an enquiry through our contact form, including your name, email address, optional phone number, and the contents of your message.

2. How We Use Your Information

We use the information we collect strictly to:

• Respond to your enquiries and provide information about our services;
• Operate, maintain, and secure our website against spam and abuse;
• Comply with applicable UK legal and regulatory obligations.

3. Data Sharing & Retention

We do not sell or rent your personal data to third parties. Enquiry records are retained only as long as necessary to handle your correspondence and maintain reasonable business records.

4. Cookies and similar technologies

Our website uses cookies and similar technologies. When you first visit, a cookie banner lets you accept all cookies, reject non-essential cookies, or manage your preferences by category. Choices are stored in your browser's local storage so they can be remembered on future visits. You can change your preferences at any time using the "Cookie settings" link in the footer.

The following types of cookies may be used:

• Essential cookies — session and CSRF cookies when you submit the contact form, required for security and form functionality, plus local storage of your cookie preference choices.
• Analytics cookies — if you consent, Google Analytics may be used to understand how visitors use the website. Analytics cookies are only loaded after consent. You can withdraw consent at any time via "Cookie settings".
• Marketing cookies — marketing or advertising cookies are not currently used on this website.

5. Your Rights Under UK GDPR

Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact hello@packagedby.com .